Find out more about your rights to compensation following negligent medical treatment in Queensland.
If you have suffered an adverse outcome as a result of poor medical treatment, you may be entitled to compensation. In Queensland, medical negligence claims are not automatic and require proof that a healthcare provider failed to take reasonable care in the provision of treatment, resulting in injury or loss.
Our lawyers specialising in medical negligence claims provide free initial advice to explain how medical negligence claims work, what needs to be proven, and whether a claim may be available in your circumstances.
How do medical negligence claims work?
The system in Queensland is not a no-fault scheme. Medical negligence claims are governed by the law of negligence and the Personal Injuries Proceedings Act 2002 (Qld).

Not surprisingly, the vast majority of medical negligence claims involve a scenario when a person has a health problem (an injury or medical condition) and approaches a health practitioner for advice or treatment. In other words, they're entering the medical system already injured or ill.
To have a viable claim, you generally need to establish that:
- a doctor, hospital or medical centre did something wrong
- what they did wrong left you worse off health-wise on a long-term basis
- had they acted properly you wouldn't be in the position you are in now
- you have suffered a loss because you are now worse off than you would have been if treated properly.
Claims are typically brought against the insurer of the healthcare provider, hospital or government moral authority, rather than against the individual practitioner personally.
What are some examples of medical negligence?
Medical negligence may arise where reasonable care is not taken in the provision of medical treatment. Examples can include:
- Surgical errors leading to long-term complications
- Delay in treatment
- Operating on the wrong body part or damaging surrounding structures during surgery
- Delays in diagnosis or misdiagnosis of conditions such as cancer, infections, or disease
- Prescribing the wrong medication or dosage
- Failure to order appropriate tests or refer to relevant specialists
- Misreading, overlooking, or failing to act on test results
- Birth injuries or failure to detect congenital conditions
- Cosmetic surgery injuries
- Anaesthetic errors, including inadequate monitoring
- Failure to properly advise of material risks associated with a procedure
- Failing to refer someone s to another specialist.
Whether any of these circumstances give rise to a claim depends on the specific facts of the case and whether negligence can be established.
How do I start a medical negligence claim?
Medical negligence claims in Queensland are subject to specific procedural requirements under the Personal Injuries Proceedings Act 2002 (Qld). This includes the service of an Initial Notice on the relevant healthcare provider or hospital within strict time limits.
Once an Initial Notice is served, there are further steps required before a claim can progress, including needing an expert report to prove a medical error occurred, preparation and service of a Notice of Claim and the exchange of relevant information.
Because of the complexity of these requirements and the strict time limits involved, legal advice is usually advisable to understand the process and ensure the required steps are followed.
How long do medical negligence claims take?
Timeframes can vary depending on the complexity of the matter, the nature of the injury or illness, and how long it takes for your condition to stabilise.
Many medical negligence claims resolve within approximately 18-24 months. More complex matters
, including those involving multiple healthcare providers or significant injuries, may take longer.
In some circumstances, such as where a terminal illness has been diagnosed, claims may be able to be progressed more urgently. You may also have additional options to access insurance.
How are my losses calculated?
In simple terms, the courts award compensation to put you in the position financially you would have been in if the medical negligence had not occurred.
That involves looking at what your earnings, expenses and health would have been if your existing injury or medical problem had been treated properly. Would you have had ongoing expenses or lost earnings anyway? That gets taken into account.
The court then looks at where the medical error has left you now. Several factors will affect the level of compensation awarded including:
- The nature and number of the injuries or illnesses present
- The severity of the impact caused by the illness or injury
- Whether any ongoing surgeries or treatment are needed
- The impact your injuries or illness have on your work
- If any ongoing medical treatment is required and
- Whether you now need care and assistance with your day-to-day activities
Have you got more physical limitations? Have you incurred more expenses? Are you losing more income than you would have if you got appropriate medical treatment? The difference between the two represents your claim for compensation.
What type of medical negligence compensation may be available?
Medical negligence claims are common law damages claims. Where negligence is established, compensation may be available for losses directly caused by the injury or illness. The most common categories of compensation include:
- Lost earnings (in the past and into the future)
- An amount for pain and suffering
- Medical treatment expenses (including hospital, specialist, and diagnostic costs)
- Rehabilitation and therapy costs
- Future medical costs (such as ongoing treatment or surgery)
- Travel costs related to treatment
- Care and assistance required as a result of the injury
- In some instances, a component of legal costs
Each claim is assessed on its own facts and circumstances.
We offer a free initial consultation to advise you on your legal position and whether a medical negligence claim may be available in your circumstances.
Example: Daniel attends a hospital in Queensland with severe pain around his abdomen. He is seen by doctors and then discharged. Over the next few days his condition declines, and upon further inspection, doctors discover he has a ruptured appendix. He is rushed into emergency surgery, but he now lives with ongoing complications as a result. In Daniel’s circumstance there is likely enough to demonstrate that the initial hospital/doctors failed to take reasonable care to properly assess him. If Daniel is able to demonstrate this failure, and show that this failure caused his injury, he may have a strong case for a medical negligence claim.
Example: Cheryl undergoes elective knee surgery. Prior to the procedure, the potential risks of the surgery and likelihood of complications are explained to her. Although the surgery goes to plan and in line with medical industry standards, Cheryl experiences post-surgery complications. Although Cheryl has suffered an adverse outcome as a result of the treatment, it’s unlikely that a medical negligence claim would be successful. This is because reasonable care was taken and the potential for complications had been explained to her as known risks, rather than any failure in treatment.