Start your free &
no obligation claim check

"*" indicates required fields

Name*
1800 094 603

Learn more about your rights to compensation following an injury on Queensland’s roads

In Queensland, road users are protected by the CTP scheme in the event of injury due to the fault of someone else. 

CTP (compulsory third party) insurance is included in vehicle registration rather than optional comprehensive insurance policies.  The CTP insurer of the at-fault vehicle responds to any claim.

Which road users are covered?:

Strict time limits apply so it’s important to act quickly or you could lose your rights to claim. Contact us now for a free initial consultation with our expert motor vehicle accident lawyers.  Our claims are run with no upfront costs on a no win, no fee agreement.

How do car & road accident injury claims work?

The system in Queensland is not a no-fault scheme.  It is governed by the law of negligence.  To have a viable claim you need to prove:

  • another person did something wrong (ie they were negligent)
  • you were injured, either physically or mentally
  • the accident caused your current injuries
  • you have suffered a loss.

Good evidence is needed to establish that.  A claim is then made against the at-fault person's insurance company.

What type of road and car accident injuries are covered?

The type of injuries from car and road accidents that are covered include:

Most common causes of car and road accidents

According to the National Road Safety Partnership Program the most common causes of road fatalities and car accidents causing serious harm are:

  • fatigue
  • speed
  • being distracted (including the use of mobile phones); and
  • the use of alcohol or drugs

These are all examples of the type of fault or negligence you need to prove to have a viable claim. 

How long does a car accident compensation claim take?

Car accident claim time frame icon with hands around clock

This depends on the complexity of the case but in our own experience, most cases are resolved within about 12-18 months.

The biggest factor determining how long a claim takes is the length of time it takes the person’s injuries to settle down to a level where you can reliably predict the future. The nature of the injuries suffered in the accident naturally impacts on that.  

Usually though, it will take anywhere between 6 to 12 months for that to occur.  The more severe or complicated the injuries then the longer it generally takes.

Once the symptoms have plateaued, appropriate medical evidence can be obtained. You will then typically commence settlement negotiations with the insurer (culminating in a formal settlement conference if required) within a few months of that occurring.

The data lodged by CTP insurers with the Motor Accident Insurance Commission reveals that the average duration for a claim is approximately 17 months. Those average take on board the shorter and longer claims.

What type of car accident injury claim compensation is available?

Car accident injury compensation claim payout checklist icon

People injured in a motor vehicle accident are entitled to common law damages.  What that means is that you’re able to claim compensation for any loss that is directly related to your injuries.

The most common categories of compensation are:

  • lost earnings (in the past and into the future)
  • an amount for pain and suffering
  • medical treatment expenses (fees from hospitals and doctors, x-ray centres and so on)
  • rehabilitation and therapy costs (physiotherapists, chiropractors, massage therapists, acupuncturists and so on)
  • future medical costs (such as ongoing therapy or surgery)
  • travel costs
  • cleaning, gardening and maintenance costs
  • care and assistance from others.
  • In some instances, you can also recover a component of your own legal costs

Government statistics indicate that in car accident compensation claims the proportion of damages awarded in each claim on average is:

  • Loss of Earnings - 57%
  • Pain and Suffering - 29%
  • Medical and care - 14%

Again, the key here is that you are able to recover any expense or loss that has been incurred or will be incurred in the future that has arisen because of your injuries.

Every person has their own individual needs and consequences. So care needs to be taken to ensure that appropriate evidence is obtained to identify the true costs which arise from a motor vehicle accident to be able to enforce your rights of recovery.  

A blanket or generalised approach will result in a person missing out on appropriate levels of compensation.

Remember, strict time limits apply too.  Taking early steps is important or you could lose your right to claim altogether.

How much will my road or car accident claim be worth?

Car accident injury claim payout calculator icon

The value of an injury claim is very much tailored to the individual and their own circumstances.  

That is one of the key benefits of the common law system which applies to car accident claims in Queensland (rather than an artificial lump sum allowance some other insurance schemes provide).  

After all, two people can suffer the same injury and have very different outcomes.  A highly trained surgeon might lose a finger in an accident and have their career completely destroyed because of that.  But an office worker with the same injury might have very little loss of income. 

The nature of the individualised assessment process involved in claiming compensation makes it more difficult to provide other than generalised information because of that.

The data recorded by the Motor Accident Insurance Commission over a decade tells us that the average payments made in claims (according to their injury categorisation) are:

  • Minor injuries = $62,800
  • Moderate Injuries = $146,400
  • Serious Injuries = $357,600
  • Severe Injuries = $928,500
  • Critical = $2,378,100

You have the right to bring the claim yourself or to seek the assistance of a lawyer who is experienced in personal injury law who will be able to take the steps needed to ensure you receive the appropriate compensation for the injury and loss suffered.

Critical time limits are in place that could impact on your right to make a claim.  We offer a free initial consultation and no win no fee services in appropriate cases.

What is CTP insurance?

CTP insurance means compulsory third party insurance and forms part of the vehicle registration requirements in Queensland.

If a driver is negligent and a claim is made against them, it is the CTP insurer of that vehicle which responds to the claim.  Everything is handled between the motor vehicle injury law firm acting for the injured party and the CTP insurer. The at-fault driver is not left out of pocket.

Note: CTP does not cover third party damage to other vehicles or property.

Frequently Asked Accident Claim Questions

Who are road and car injury claims made against?

Motor accident claims proceed against the CTP insurer of the at-fault vehicle.  In essence, when you are claiming compensation you are simply only making an insurance claim. 

The driver of the at-fault vehicle is involved only to the extent they need to tell their insurer their version of events about how the accident happened.  All dealings and negotiations take place with CTP insurer (the insurance company).
You can carry out an online search to determine who the CTP insurer of the at-fault vehicle is:  click here.

What about passengers of the at-fault driver?

Passengers involved in a car accident can bring claims too (it’s not restricted only to drivers). 

The CTP insurance of the at-fault vehicle covers the driver for any claim made by any affected party.  That includes passengers in their own vehicle. Making such a claim won't have any cost or adverse affects on the at-fault driver. That is a common concern when the driver is a partner, family member or friend.

Any injured person can make a claim.  It is then lodged with the CTP insurer of the at-fault vehicle (regardless of which vehicle you are in).

How to get a Police report for a car accident?

You have a right to obtain a copy of the police report relating to your car accident.  It is often a useful starting point in establishing neglience.

Any individual can access the police report themselves (even if there is no insurance claim).  

You need to apply to CITEC Confirm. 

Contact CITEC Comfirm by phone: 1800 773 773 for more information.

What if I was driving for work?

This could be a situation where you have two insurance options available.

If you were driving to, from or for work and you were an employee then you will likely have a workers’ compensation claim available to you. 

Assuming another person was at-fault you will also be able to bring an injury claim against the CTP insurer of the at-fault vehicle. 

It is often (but not always) possible to pursue both claims at the same time. 

Injury claims against the CTP insurer typically result in greater levels of compensation whereas the workers’ compensation scheme provides the ability to recover lost income and other medical benefits at an early stage.

Talk to one of our no win no fee car accident lawyers in a free intial consult to learn more.

Does health insurance cover car accident injuries?

Yes.  Your private health insurance still applies if you suffered a car accident injury.

It is likely your health insurance policy will require you to reimburse them if a car accident claim is made against the CTP insurance company though.  The laws of insurance and negligence mean that there will likely be a refund payable back to the private health insurer which then forms part of your damages claim (so you are not out of pocket). 

Does Medicare cover car accident injuries?

Yes. You still have a right to all of the usual Medicare benefits even if you are claiming compensation.

If an injury claim is made you will be required to repay Medicare for any of the medical expenses they have paid for you. As part of your injury claim you have the right to claim that refund amount and it will form part of your damages payout.

So effectively the CTP insurer is paying back any Medicare benefits made to you or on your behalf.

Do I need a lawyer for a car accident injury claim?

You have the right to bring the claim yourself or to use the services of a lawyer to represent you.  There is no legal requirement for a lawyer to be involved.   Talk to one of our no win no fee car accident lawyers to learn more about your rights with a free initial consult.

 

 

What if I live outside Queensland?

It doesn’t matter where you live, you still have a right to make a claim.  It is only importnat where the accident happened. If you suffered an injury when a car accident occurred whilst travelling in Queensland then the Queensland law and compulsory third party insurance accident scheme applies to you.  

Claiming compensation in car accident claims is the same no matter where you live.

If you live interstate or overseas we can be contacted by telephone or video-conferencing for a free initial consult.

What if I was partly at fault (e.g. not wearing a seatbelt or was distracted)?

To succeed in a car accident you only need to prove some other person was at fault (even if only partly).  Once you do then the court considers whether you were at fault too.  If so, then a finding of contributory negligence can be made.  A court weighs up who was most at fault.  A percentage apportionment of overall fault is made. 

If contributory negligence is found against you, your compensation award is reduced by the level which you are found to be at fault.

Here is an example:

Graham was driving his car and approaching an intersection.  Paul was driving in the opposite direction on the same road.  Paul then decides to turn in front of Graham.  Graham had the right of way but continued to speed towards Paul without slowing down at all.  Graham had also forgotten to put on his seatbelt.  

Graham suffers an injury as a result of the accident. Graham then brings a motor vehicle accident claim against Paul’s compulsory third party insurance.

The court finds that Paul was responsible (at fault) for failing to give way but also finds that Graham was partly at fault for his injury for not wearing a seatbelt and for not slowing down when he could have.   

  • The court apportions liability (fault) 70% to Paul and 30% to Graham. 
  • This means that Graham’s compensation is reduced by 30%.

The at-fault driver has been charged by police: Does that mean I’ll win?

In a strict technical sense, a police fine or court prosecution for traffic offences or criminal charges arising from a motor vehicle accident has no impact on the success of the car accident claim.

That is because the car accident claim is a civil claim for negligence and the police charges are for a criminal proceeding.  They are approached differently.  One has no formal bearing on the other.

But, from a practical perspective , if an at-fault party is found guilty of an offence then an insurer will usually give that some weight when thinking about their ability to successfully defend the civil negligence claim.

Do you help with vehicle property damage?

Yes.  We do help clients with claims involving damage to their vehicles and with their dealings with their insurer or another party.  It is one of the areas of law we practice in.

We offer this service to any injured client who we represent.

If there is no injury claim we may still be able to assist.

 

I was injured by a drunk driver, can I claim?

Yes, in road and car accident claims in Queensland, a person who is injured through the negligence or fault of someone who is drunk or intoxicated can still bring a valid claim against the CTP insurer.

That insurer then deals with the claim in the usual way with the injured party and makes payment to them when the claim is resolved. 

However, the CTP insurer may have a right of recovery (an ability to claim back that money) from the person who was drunk or intoxicated.  But that is only a matter between those parties.

The injured person’s claim is not impacted by that at all.  A valid and viable claim still exists even if the at-fault driver was drunk or intoxicated.

Complications can arise if the injured person knew the driver was intoxicated and still chose to travel with them (usually this just reduces the level of compensation though rather than mean none can be claimed). 

Contact us now for a free initial consultation with our expert motor vehicle accident lawyers.  Our claims are run with no upfront costs on a no win, no fee agreement.

How long after a car accident can I claim compensation?

You have the right to bring a claim straight away or to wait beofre you so.  However, strict time limits do apply to claim personal injury compensation after a car or road accident in Queensland. Typically you have up to 3 years to lodge a claim, however, there are exceptions which can make it shorter such as when an unidentified vehicle is involved.

Those aged 18 or under typically have until they turn 21 to make a claim.

When an unidentified vehicle is involved you only have 9 months from an accident to claim. 

If appropriate steps aren't taken before the relevant time limits pass then you could lose your right to claim altogether. 

Can I claim if I can’t remember details of car accident?

Yes.  You still have a right to make a claim even if you don't recall what happened.

It is not uncommon in traumatic events such as car accidents for there to be some blurred or lost memories.  It could be a sign of a more serious closed brain injury.  That doesn't prevent you from having a right to claim.  It just means you need to rely on other objective evidence to prove the fault of another party.    To be able to prove the existence of the closed head or brain injury in the negligence claim it’s important that you raise your symptoms with your doctor and health care professionals to ensure this is investigated.

We have lawyers who specialise in brain injury cases.  Get free initial advice with the possibility of no win no fee arrangements. 

 

Who’s at fault in a car accident?

There are many factors that can influence who is deemed at fault in a car or road accident.

Typically, in rear end accidents between two cars, it is the car that hit the other from behind who would be deemed liable due to the responsibility to keep a safe distance.

A driver is also more likely to be found liable if it can be proved they made a traffic violation such as:

  • speeding 
  • a drink or drug driving violation
  • failing to stop at a stop sign or running a red light (evidence such as dashcam footage or witness reports can help prove this)
  • not having headlights on at night
  • failure to indicate
  • using their phone while driving

It’s not always a case of one driver being all at fault. Sometimes both drivers can be partly to blame.  There may be ‘contributory negligence’ if either both drivers are at fault in some way, or if the ‘not at fault’ drivers injuries are worse than they should have been due to their own actions such as not wearing a seat belt.

There are also some ‘blameless’ accident situations such as a wild animal running into the road.

Contact us now for a free initial consultation with one of our accident lawyers who specialise in our expert motor vehicle accident claims.  Our claims are run with no upfront costs on a no win, no fee agreement.

 

Get a call back
from our team

30 day 
Free-Trial
Limit on Max 
Legal Fees
No Win. 
No Fee.
Free Initial
Case Review
envelopemap-markercrossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram